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Frequently Asked Questions

Frequently Asked Questions

General

Guided tours are available by appointment only. Please schedule in advance.

Apply online through our website. Contact the leasing team if you need assistance.

Once all required information is received, applications are typically reviewed within 1–2 days.

We offer lease terms of 12 months or longer.

Pay rent online through the resident portal.

Flex splits your monthly rent into two payments while paying the property in full on the first. Apply through RentCafe; approval is determined by Flex. Fees include a monthly membership of up to $14.99, 1% of rent, and possible credit card processing fees.

Yes. You may use any provider or enroll in our coverage for $10.95 per month.

Utilities are not included. Water, sewer, and trash are billed separately; residents must establish electricity service with Portland General Electric (PGE).

Before move-in, contact PGE at 503-228-6322 for electricity and NW Natural for gas service.

Comcast/Xfinity provides internet and cable service in the community.

Amenities

Amenities include on-site laundry, secure bicycle storage, controlled access, elevator access, and garages, subject to availability.

Street parking is available nearby, subject to local regulations. Garages may also be available.

Apartments do not include in-unit washers or dryers; on-site laundry facilities are available.

Pet Policy

Yes, our community is pet-friendly.

Pet rent is $25 per pet, per month, with a maximum of two pets per apartment.

There is no weight limit, but certain dog breeds are restricted: Pit Bull Terrier, Staffordshire Terrier, Doberman Pinscher, Rottweiler, Presa Canario, Akita, Alaskan Malamute, Wolf Hybrid, Mastiff, Husky, Chow Chow, German Shepherd, and Dalmatian. Contact the leasing office with eligibility questions.

There is no on-site pet park. Nearby Laurelhurst Park offers walking areas and a fenced off-leash dog area.

Location

Mulberry combines vintage character and a welcoming neighborhood atmosphere with convenient access to Portland parks, cafés, and pet-friendly outdoor spaces.

Mulberry is in the Portland Public Schools district. Nearby schools include Abernethy Elementary, Hosford Middle, and Cleveland High School.

Nearby options include Market of Choice on SE Belmont Street and Safeway. The Hawthorne Boulevard district also offers boutiques, bookstores, cafés, restaurants, and entertainment.

Maintenance

Yes. On-site maintenance is available two to three days per week, with additional support scheduled as needed.

Submit requests through the resident portal or call the leasing office at (971) 279-6149.

No. You may authorize the maintenance team to enter and complete the work while you are away.

Didn't find an answer?

Our team is always ready to answer your questions.